BTEC Diploma in Management (QCF) Reference: 60074425
Frameworks
- Contact Centre Operations Management - Higher Apprenticeship (Level 4)
- Code: 619
- Type: 20 - Higher Apprenticeship (Level 4)
- Pathway: 1 - Contact Centre Operations Management
- Effective from: 24 February 2014
- Effective to: 30 November 2016
- Component type: 2 - Knowledge Element within an Apprenticeship
- Issuing authority: 102 - Instructus
- Management - Higher Apprenticeship (Level 4)
- Code: 487
- Type: 20 - Higher Apprenticeship (Level 4)
- Pathway: 1 - Management
- Effective from: 01 July 2013
- Effective to: 31 July 2020
- Component type: 1 - Competency Element within an Apprenticeship
- Issuing authority: 102 - Instructus