BTEC Award in Contact Centre Skills Reference: 10050085

Academic year

Frameworks

Contact Centres - Intermediate Apprenticeship (Level 2)
Code: 293
Type: 3 - Intermediate Apprenticeship (Level 2)
Pathway: 0 -
Effective from: 26 March 2001
Effective to: 28 June 2011
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: -1 - Unknown