BTEC Award in Contact Centre Skills Reference: 10050085

Overview

Reference
10050085
Level
Level 2
Awarding body
Pearson Education Ltd (Formerly EDEXCEL)
Type
Other
Guided learning hours
Not Provided
Level 3 category
Not Applicable
Level 2 category
Not Applicable
Ofqual total qualification time
Not Provided
Minimum Ofqual guided learning hours
30
Maximum Ofqual guided learning hours
30
Sector subject area tier 1
6.00 - Digital Technology
Sector subject area tier 2
6.20 - Digital technology (users)
Last modified
11 October 2018