Certificate in Contact Centre Skills Reference: 1004422X

Overview

Reference
1004422X
Level
Level 2
Awarding body
City & Guilds of London Institute
Type
Certificate
Guided learning hours
Not Provided
Level 3 category
Level 2 category
Ofqual total qualification time
Not Provided
Minimum Ofqual guided learning hours
90
Maximum Ofqual guided learning hours
90
Sector subject area tier 1
6.00 - Digital Technology
Sector subject area tier 2
6.20 - Digital technology (users)
Last modified
11 October 2018