NVQ Certificate in Contact Centre Operations (RQF) Reference: 60165984

Funding approved for selected year

16-19 EFA


Last date for new start: 31 July 2021

Course validity

Valid from: 01 September 2015

Valid to: 30 April 2024

Adult Skills


Last date for new start: 31 July 2021

Course validity

Valid from: 01 August 2016

Valid to: 30 April 2024

Matrix
  • Effective from: 01 August 2015
  • Effective to: 31 July 2024
  • Programme weighting: A
  • Weighted rate: £600.00
  • Unweighted rate: £600.00

Other


Last date for new start: 31 January 2024

Course validity

Valid from: 01 September 2015

Valid to: 30 April 2024

Apprenticeships


Last date for new start: 31 January 2024

Course validity

Valid from: 14 September 2015

Valid to: 30 April 2024

Apprenticeship (Activity Costs)
  • Effective from: 14 September 2015
  • Effective to: 31 March 2025
  • Programme weighting: K
  • Weighted rate: £2,938.00
  • Unweighted rate: £1,959.00

Community Learning


Last date for new start: 31 July 2021

Course validity

Valid from: 01 August 2016

Valid to: 30 April 2024

European Social Fund


Last date for new start: 31 July 2021

Course validity

Valid from: 01 August 2016

Valid to: 31 March 2023

European Social Fund
  • Effective from: 01 August 2016
  • Effective to: 31 March 2023
  • Programme weighting: A
  • Weighted rate: £600.00
  • Unweighted rate: £600.00

MCA/GLA


Last date for new start: 31 July 2021

Course validity

Valid from: 01 August 2016

Valid to: 30 April 2024

Matrix
  • Effective from: 01 August 2015
  • Effective to: 31 July 2024
  • Programme weighting: A
  • Weighted rate: £600.00
  • Unweighted rate: £600.00

OLASS


Last date for new start: 31 July 2021

Course validity

Valid from: 01 August 2016

Valid to: 30 April 2024

Matrix
  • Effective from: 01 August 2015
  • Effective to: 31 July 2024
  • Programme weighting: A
  • Weighted rate: £600.00
  • Unweighted rate: £600.00