Certificate in Contact Centre Operations Reference: 6014127X

Funding approved for selected year

16-19 EFA


Last date for new start: 31 July 2021

Course validity

Valid from: 01 September 2014

Valid to: 19 December 2022

Advanced Learner Loan


Last date for new start: 31 July 2021

Course validity

Valid from: 01 August 2016

Valid to: 19 December 2022

Matrix
  • Effective from: 01 August 2016
  • Effective to: 31 July 2024
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00

Other


Last date for new start: 19 December 2022

Course validity

Valid from: 01 September 2014

Valid to: 19 December 2022

Apprenticeships


Last date for new start: 19 December 2022

Course validity

Valid from: 22 September 2014

Valid to: 19 December 2022

Apprenticeship (Activity Costs)
  • Effective from: 22 September 2014
  • Effective to: 31 March 2025
  • Programme weighting: C
  • Weighted rate: £802.00
  • Unweighted rate: £617.00

European Social Fund


Last date for new start: 19 September 2019

Course validity

Valid from: 01 August 2018

Valid to: 19 September 2022

European Social Fund
  • Effective from: 01 August 2018
  • Effective to: 31 March 2023
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00