Course validity
Valid from: 01 January 2014
Valid to: 31 January 2016
Certificate in Principles of Contact Centre Operations Reference: 60068139
Funding approved for selected year
Last date for new start: 31 October 2015
Last date for new start: 31 July 2014
Course validity
Valid from: 01 October 2012
Valid to: 01 December 2016
Matrix
- Effective from: 01 August 2013
- Effective to: 31 July 2017
- Programme weighting: A
- Weighted rate: £724.00
- Unweighted rate: £724.00
Adult Learner Responsive - Now closed
- Effective from: 31 July 2013
- Effective to: 31 July 2013
- Programme weighting: A
- Weighted rate: £540.00
- Unweighted rate: £540.00
Employer Responsive (Other) - Now closed
- Effective from: 31 July 2013
- Effective to: 31 July 2013
- Programme weighting: A
- Weighted rate: £541.00
- Unweighted rate: £541.00
Last date for new start: 22 October 2018
Course validity
Valid from: 01 August 2011
Valid to: 22 October 2018
Last date for new start: 11 January 2016
Course validity
Valid from: 05 December 2012
Valid to: 11 January 2016
Apprenticeship (Activity Costs)
- Effective from: 01 August 2013
- Effective to: 31 January 2016
- Programme weighting: A
- Weighted rate: £541.00
- Unweighted rate: £541.00
Apprenticeship (Activity Costs) - Now closed
- Effective from: 31 July 2013
- Effective to: 31 July 2013
- Programme weighting: A
- Weighted rate: £541.00
- Unweighted rate: £541.00
Last date for new start: 31 July 2014
Course validity
Valid from: 01 October 2012
Valid to: 01 December 2016
Last date for new start: 31 July 2014
Course validity
Valid from: 01 October 2012
Valid to: 01 December 2016
Matrix
- Effective from: 01 August 2013
- Effective to: 31 July 2017
- Programme weighting: A
- Weighted rate: £724.00
- Unweighted rate: £724.00
Offenders Learning and Skills Service (Adult) - Now closed
- Effective from: 31 July 2013
- Effective to: 31 July 2013
- Programme weighting: A
- Weighted rate: £724.00
- Unweighted rate: £724.00
Last date for new start: 31 July 2014
Course validity
Valid from: 01 October 2012
Valid to: 01 December 2016
Matrix
- Effective from: 01 August 2013
- Effective to: 31 July 2017
- Programme weighting: A
- Weighted rate: £724.00
- Unweighted rate: £724.00
Adult Learner Responsive - Now closed
- Effective from: 31 July 2013
- Effective to: 31 July 2013
- Programme weighting: A
- Weighted rate: £540.00
- Unweighted rate: £540.00
Employer Responsive (Other) - Now closed
- Effective from: 31 July 2013
- Effective to: 31 July 2013
- Programme weighting: A
- Weighted rate: £541.00
- Unweighted rate: £541.00