Certificate in Customer Service (QCF) Reference: 60043246

Funding approved for selected year

16-19 EFA


Last date for new start: 31 July 2016

Course validity

Valid from: 01 January 2012

Valid to: 31 July 2018

Adult Skills


Last date for new start: 22 August 2016

Course validity

Valid from: 01 January 2012

Valid to: 31 July 2018

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2024
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00
Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £494.00
  • Unweighted rate: £494.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £494.00
  • Unweighted rate: £494.00

Other


Last date for new start: 31 July 2016

Course validity

Valid from: 01 August 2011

Valid to: 31 July 2018

Apprenticeships


Last date for new start: 25 October 2016

Course validity

Valid from: 28 May 2012

Valid to: 31 July 2018

Apprenticeship (Activity Costs)
  • Effective from: 01 August 2013
  • Effective to: 08 August 2019
  • Programme weighting: A
  • Weighted rate: £494.00
  • Unweighted rate: £494.00
Apprenticeship (Activity Costs) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £494.00
  • Unweighted rate: £494.00

Community Learning


Last date for new start: 22 September 2016

Course validity

Valid from: 01 January 2012

Valid to: 31 July 2018

OLASS


Last date for new start: 22 September 2016

Course validity

Valid from: 01 January 2012

Valid to: 31 July 2018

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2024
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00
Offenders Learning and Skills Service (Adult) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00

Unemployed Offer


Last date for new start: 31 July 2014

Course validity

Valid from: 01 January 2012

Valid to: 31 July 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2024
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00
Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £494.00
  • Unweighted rate: £494.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £494.00
  • Unweighted rate: £494.00