Certificate in Customer Service Reference: 6003676X

Funding approved for selected year

16-19 EFA


Last date for new start: 30 June 2017

Course validity

Valid from: 01 November 2011

Valid to: 30 November 2017

Adult Skills


Last date for new start: 31 July 2014

Course validity

Valid from: 01 November 2011

Valid to: 31 July 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2017
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00
Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £610.00
  • Unweighted rate: £610.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £609.00
  • Unweighted rate: £609.00

Advanced Learner Loan


Last date for new start: 31 July 2014

Course validity

Valid from: 01 August 2013

Valid to: 31 July 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2017
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00

Other


Last date for new start: 19 February 2019

Course validity

Valid from: 01 August 2011

Valid to: 19 February 2019

Apprenticeships


Last date for new start: 20 July 2018

Course validity

Valid from: 12 December 2011

Valid to: 20 July 2018

Apprenticeship (Activity Costs)
  • Effective from: 01 August 2013
  • Effective to: 08 July 2019
  • Programme weighting: A
  • Weighted rate: £609.00
  • Unweighted rate: £609.00
Apprenticeship (Activity Costs) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £609.00
  • Unweighted rate: £609.00

Community Learning


Last date for new start: 31 July 2014

Course validity

Valid from: 01 November 2011

Valid to: 31 July 2017

European Social Fund


Last date for new start: 22 January 2018

Course validity

Valid from: 01 August 2016

Valid to: 22 January 2018

European Social Fund
  • Effective from: 01 August 2016
  • Effective to: 21 August 2019
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00

OLASS


Last date for new start: 31 July 2014

Course validity

Valid from: 01 November 2011

Valid to: 31 July 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2017
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00
Offenders Learning and Skills Service (Adult) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00

Unemployed Offer


Last date for new start: 31 July 2014

Course validity

Valid from: 01 November 2011

Valid to: 31 July 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2017
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00
Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £610.00
  • Unweighted rate: £610.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £609.00
  • Unweighted rate: £609.00