Certificate in Principles of Customer Service (QCF) Reference: 60029225

Funding approved for selected year

16-19 EFA


Last date for new start: 31 December 2015

Course validity

Valid from: 01 September 2011

Valid to: 31 December 2018

Adult Skills


Last date for new start: 31 December 2015

Course validity

Valid from: 01 September 2011

Valid to: 31 December 2018

Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £657.00
  • Unweighted rate: £657.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £656.00
  • Unweighted rate: £656.00
Matrix - Now closed
  • Effective from: 01 August 2013
  • Effective to: 30 July 2018
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00

Advanced Learner Loan


Last date for new start: 31 December 2015

Course validity

Valid from: 01 August 2013

Valid to: 31 December 2018

Matrix - Now closed
  • Effective from: 01 August 2013
  • Effective to: 30 July 2018
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00

Other


Last date for new start: 31 December 2015

Course validity

Valid from: 01 August 2011

Valid to: 31 December 2018

Apprenticeships


Last date for new start: 31 December 2015

Course validity

Valid from: 14 October 2011

Valid to: 31 December 2018

Apprenticeship (Activity Costs)
  • Effective from: 01 August 2013
  • Effective to: 31 December 2018
  • Programme weighting: A
  • Weighted rate: £656.00
  • Unweighted rate: £656.00
Apprenticeship (Activity Costs) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £656.00
  • Unweighted rate: £656.00

Community Learning


Last date for new start: 31 December 2015

Course validity

Valid from: 01 September 2011

Valid to: 31 December 2018

OLASS


Last date for new start: 31 December 2015

Course validity

Valid from: 01 September 2011

Valid to: 31 December 2018

Matrix - Now closed
  • Effective from: 01 August 2013
  • Effective to: 30 July 2018
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00
Offenders Learning and Skills Service (Adult) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00

Unemployed Offer


Last date for new start: 31 December 2015

Course validity

Valid from: 01 September 2011

Valid to: 31 December 2018

Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £657.00
  • Unweighted rate: £657.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £656.00
  • Unweighted rate: £656.00
Matrix - Now closed
  • Effective from: 01 August 2013
  • Effective to: 30 July 2018
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00