Course validity
Valid from: 01 April 2011
Valid to: 31 August 2017
NVQ Diploma in Contact Centre Operations (QCF) Reference: 60012560
Funding approved for selected year
Last date for new start: 05 September 2013
Last date for new start: 31 October 2013
Course validity
Valid from: 01 August 2013
Valid to: 31 August 2017
Matrix - Now closed
- Effective from: 01 August 2013
- Effective to: 31 October 2016
- Programme weighting: A
- Weighted rate: £2,573.00
- Unweighted rate: £2,573.00
Last date for new start: 31 August 2017
Course validity
Valid from: 01 April 2011
Valid to: 31 August 2017
Last date for new start: 31 July 2014
Course validity
Valid from: 31 May 2011
Valid to: 31 August 2017
Apprenticeship (Activity Costs)
- Effective from: 01 August 2013
- Effective to: 31 August 2017
- Programme weighting: K
- Weighted rate: £4,036.00
- Unweighted rate: £2,691.00
Apprenticeship (Activity Costs) - Now closed
- Effective from: 31 July 2013
- Effective to: 31 July 2013
- Programme weighting: K
- Weighted rate: £4,036.00
- Unweighted rate: £2,691.00