Certificate in Principles of Customer Service (QCF) Reference: 60008404

Funding approved for selected year

16-19 EFA


Last date for new start: 31 December 2016

Course validity

Valid from: 01 March 2011

Valid to: 31 December 2017

Adult Skills


Last date for new start: 31 December 2016

Course validity

Valid from: 01 March 2011

Valid to: 31 December 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2024
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00
Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £540.00
  • Unweighted rate: £540.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £541.00
  • Unweighted rate: £541.00

Other


Last date for new start: 31 December 2016

Course validity

Valid from: 01 March 2011

Valid to: 31 December 2017

Apprenticeships


Last date for new start: 31 December 2016

Course validity

Valid from: 31 May 2011

Valid to: 31 December 2017

Apprenticeship (Activity Costs)
  • Effective from: 01 August 2013
  • Effective to: 08 July 2019
  • Programme weighting: A
  • Weighted rate: £541.00
  • Unweighted rate: £541.00
Apprenticeship (Activity Costs) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £541.00
  • Unweighted rate: £541.00

Community Learning


Last date for new start: 31 December 2016

Course validity

Valid from: 01 March 2011

Valid to: 31 December 2017

European Social Fund


Last date for new start: 31 December 2016

Course validity

Valid from: 01 August 2016

Valid to: 31 December 2017

European Social Fund
  • Effective from: 01 August 2016
  • Effective to: 21 August 2019
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00

OLASS


Last date for new start: 31 December 2016

Course validity

Valid from: 01 March 2011

Valid to: 31 December 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2024
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00
Offenders Learning and Skills Service (Adult) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00

Unemployed Offer


Last date for new start: 31 July 2014

Course validity

Valid from: 01 March 2011

Valid to: 31 July 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2024
  • Programme weighting: A
  • Weighted rate: £724.00
  • Unweighted rate: £724.00
Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £540.00
  • Unweighted rate: £540.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £541.00
  • Unweighted rate: £541.00