NVQ Certificate in Customer Service (QCF) Reference: 5010018X

Funding approved for selected year

16-19 EFA


Last date for new start: 31 August 2015

Course validity

Valid from: 02 August 2010

Valid to: 31 August 2017

Adult Skills


Last date for new start: 22 January 2018

Course validity

Valid from: 01 August 2010

Valid to: 22 January 2018

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2021
  • Programme weighting: A
  • Weighted rate: £1,265.00
  • Unweighted rate: £1,265.00
Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £1,139.00
  • Unweighted rate: £1,139.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £1,140.00
  • Unweighted rate: £1,140.00

Other


Last date for new start: 19 February 2019

Course validity

Valid from: 01 August 2010

Valid to: 19 February 2019

Apprenticeships


Last date for new start: 09 July 2018

Course validity

Valid from: 01 August 2010

Valid to: 09 July 2018

Apprenticeship (Activity Costs)
  • Effective from: 01 August 2013
  • Effective to: 08 July 2019
  • Programme weighting: A
  • Weighted rate: £2,795.00
  • Unweighted rate: £2,795.00
Apprenticeship (Activity Costs) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £2,795.00
  • Unweighted rate: £2,795.00

Community Learning


Last date for new start: 22 January 2018

Course validity

Valid from: 01 August 2010

Valid to: 22 January 2018

OLASS


Last date for new start: 08 February 2018

Course validity

Valid from: 01 August 2011

Valid to: 08 February 2018

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2021
  • Programme weighting: A
  • Weighted rate: £1,265.00
  • Unweighted rate: £1,265.00
Offenders Learning and Skills Service (Adult) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £1,265.00
  • Unweighted rate: £1,265.00

Unemployed Offer


Last date for new start: 31 July 2015

Course validity

Valid from: 01 August 2010

Valid to: 31 July 2018

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 July 2021
  • Programme weighting: A
  • Weighted rate: £1,265.00
  • Unweighted rate: £1,265.00
Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £1,139.00
  • Unweighted rate: £1,139.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £1,140.00
  • Unweighted rate: £1,140.00