NVQ Diploma in Customer Service (QCF) Reference: 5009807X

Funding approved for selected year

16-19 EFA


Last date for new start: 31 December 2014

Course validity

Valid from: 01 August 2010

Valid to: 31 December 2017

Adult Skills


Last date for new start: 31 December 2014

Course validity

Valid from: 01 August 2010

Valid to: 31 December 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 December 2017
  • Programme weighting: A
  • Weighted rate: £1,987.00
  • Unweighted rate: £1,987.00
Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £1,691.00
  • Unweighted rate: £1,691.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £1,692.00
  • Unweighted rate: £1,692.00

Advanced Learner Loan


Last date for new start: 31 December 2014

Course validity

Valid from: 01 August 2013

Valid to: 31 December 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 December 2017
  • Programme weighting: A
  • Weighted rate: £1,987.00
  • Unweighted rate: £1,987.00

Other


Last date for new start: 31 December 2017

Course validity

Valid from: 01 August 2010

Valid to: 31 December 2017

Apprenticeships


Last date for new start: 31 January 2015

Course validity

Valid from: 01 August 2010

Valid to: 31 December 2017

Apprenticeship (Activity Costs)
  • Effective from: 01 August 2013
  • Effective to: 31 December 2017
  • Programme weighting: A
  • Weighted rate: £3,745.00
  • Unweighted rate: £3,745.00
Apprenticeship (Activity Costs) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £3,745.00
  • Unweighted rate: £3,745.00

Community Learning


Last date for new start: 31 December 2014

Course validity

Valid from: 01 August 2010

Valid to: 31 December 2017

OLASS


Last date for new start: 31 December 2014

Course validity

Valid from: 01 August 2011

Valid to: 31 December 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 December 2017
  • Programme weighting: A
  • Weighted rate: £1,987.00
  • Unweighted rate: £1,987.00
Offenders Learning and Skills Service (Adult) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £1,987.00
  • Unweighted rate: £1,987.00

Unemployed Offer


Last date for new start: 31 December 2014

Course validity

Valid from: 01 August 2010

Valid to: 31 December 2017

Matrix
  • Effective from: 01 August 2013
  • Effective to: 31 December 2017
  • Programme weighting: A
  • Weighted rate: £1,987.00
  • Unweighted rate: £1,987.00
Adult Learner Responsive - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £1,691.00
  • Unweighted rate: £1,691.00
Employer Responsive (Other) - Now closed
  • Effective from: 31 July 2013
  • Effective to: 31 July 2013
  • Programme weighting: A
  • Weighted rate: £1,692.00
  • Unweighted rate: £1,692.00