BTEC Certificate in Principles of Customer Service (QCF) Reference: 60096639

Academic year

Frameworks

Property Services - Advanced Apprenticeship (Level 3)
Code: 500
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 2 - Residential Letting and Management
Effective from: 11 February 2013
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 102 - Instructus

Property Services - Advanced Apprenticeship (Level 3)
Code: 500
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 1 - Sale of Residential Property
Effective from: 11 February 2013
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 102 - Instructus

Providing Financial Services - Advanced Apprenticeship (Level 3)
Code: 455
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 9 - Customer Payments for Financial Products and Services
Effective from: 21 December 2012
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 131 - Skills For Justice - Skills For Health

Providing Financial Services - Advanced Apprenticeship (Level 3)
Code: 455
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 8 - Debt Collections
Effective from: 21 December 2012
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 131 - Skills For Justice - Skills For Health

Providing Financial Services - Advanced Apprenticeship (Level 3)
Code: 455
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 7 - Pensions Administration
Effective from: 21 December 2012
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 131 - Skills For Justice - Skills For Health

Providing Financial Services - Advanced Apprenticeship (Level 3)
Code: 455
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 6 - Investment Operations
Effective from: 21 December 2012
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 131 - Skills For Justice - Skills For Health

Providing Financial Services - Advanced Apprenticeship (Level 3)
Code: 455
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 5 - Administration for Mortgage and/or Financial Planning Intermediaries
Effective from: 21 December 2012
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 131 - Skills For Justice - Skills For Health

Providing Financial Services - Advanced Apprenticeship (Level 3)
Code: 455
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 4 - Financing and Credit
Effective from: 21 December 2012
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 131 - Skills For Justice - Skills For Health

Providing Financial Services - Advanced Apprenticeship (Level 3)
Code: 455
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 3 - Life, Pensions and Investments
Effective from: 21 December 2012
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 131 - Skills For Justice - Skills For Health

Providing Financial Services - Advanced Apprenticeship (Level 3)
Code: 455
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 2 - Banking
Effective from: 21 December 2012
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 131 - Skills For Justice - Skills For Health

Providing Financial Services - Advanced Apprenticeship (Level 3)
Code: 455
Type: 2 - Advanced Apprenticeship (Level 3)
Pathway: 1 - General Insurance
Effective from: 21 December 2012
Effective to: 31 July 2020
Component type: 2 - Knowledge Element within an Apprenticeship
Issuing authority: 131 - Skills For Justice - Skills For Health