Certificate in Telesales (QCF) Reference: 5010696X

Frameworks

• Sales and Telesales - Intermediate Apprenticeship (Level 2)
• Code: 304
• Type: 3 - Intermediate Apprenticeship (Level 2)
• Pathway: 0 -
• Effective from: 17 December 2003
• Effective to: 28 June 2011
• Component type: 2 - Knowledge Element within an Apprenticeship
• Issuing authority: -1 - Unknown