Certificate in Customer Service Knowledge (QCF) Reference: 50092960

Frameworks

  • Customer Service - Intermediate Apprenticeship (Level 2)
  • Code: 263
  • Type: 3 - Intermediate Apprenticeship (Level 2)
  • Pathway: 0 -
  • Effective from: 26 March 2001
  • Effective to: 24 June 2011
  • Component type: 2 - Knowledge Element within an Apprenticeship
  • Issuing authority: -1 - Unknown


  • Floristry - Intermediate Apprenticeship (Level 2)
  • Code: 523
  • Type: 3 - Intermediate Apprenticeship (Level 2)
  • Pathway: 1 - Floristry
  • Effective from: 01 February 2013
  • Effective to: 31 July 2020
  • Component type: 2 - Knowledge Element within an Apprenticeship
  • Issuing authority: 111 - Lantra


  • Floristry - Intermediate Apprenticeship (Level 2)
  • Code: 523
  • Type: 3 - Intermediate Apprenticeship (Level 2)
  • Pathway: 0 -
  • Effective from: 19 July 2011
  • Effective to: 06 March 2013
  • Component type: 2 - Knowledge Element within an Apprenticeship
  • Issuing authority: 111 - Lantra