Certificate in Principles of Customer Service Reference: 60172538

Overview

• Reference: 60172538
• Level: Level 2
• Awarding body: BIIAB
• Type: Certificate
• Guided learning hours: 135
• Level 3 category: Unknown
• Level 2 category: Unknown
• Ofqual total qualification time: 150
• Minimum Ofqual guided learning hours: 135
• Maximum Ofqual guided learning hours: 135
• Sector subject area tier 1: 15.00 - Business, Administration and Law
• Sector subject area tier 2: 15.20 - Administration
• Last modified: 26 November 2018

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