Certificate in Contact Centre Operations (RQF) Reference: 60165996
Overview
- Reference
- 60165996
- Level
- Level 3
- Awarding body
- Training Qualifications UK Ltd
- Type
- Certificate
- Guided learning hours
- 106
- Level 3 category
- Not Applicable
- Level 2 category
- Not Applicable
- Ofqual total qualification time
- 160
- Minimum Ofqual guided learning hours
- 106
- Maximum Ofqual guided learning hours
- 121
- Sector subject area tier 1
- 15.00 - Business, Administration and Law
- Sector subject area tier 2
- 15.20 - Administration
- Last modified
- 10 April 2024