NVQ Diploma in Contact Centre Operations Reference: 60141244

Overview

Reference
60141244
Level
Level 3
Awarding body
BIIAB
Type
Diploma
Guided learning hours
86
Level 3 category
Unknown
Level 2 category
Unknown
Ofqual total qualification time
420
Minimum Ofqual guided learning hours
86
Maximum Ofqual guided learning hours
237
Sector subject area tier 1
15.00 - Business, Administration and Law
Sector subject area tier 2
15.20 - Administration
Last modified
24 October 2023