NVQ Diploma in Contact Centre Operations (QCF) Reference: 60029523

Overview

Reference
60029523
Level
Level 3
Awarding body
ProQual
Type
Diploma
Guided learning hours
Not Provided
Level 3 category
Full Level 3 Qualification
Level 2 category
Not Applicable
Ofqual total qualification time
Not Provided
Minimum Ofqual guided learning hours
89
Maximum Ofqual guided learning hours
237
Sector subject area tier 1
15.00 - Business, Administration and Law
Sector subject area tier 2
15.20 - Administration
Last modified
11 October 2018