Certificate in Contact Centre Operations Reference: 60012511
Overview
- Reference
- 60012511
- Level
- Level 3
- Awarding body
- NCFE
- Type
- Certificate
- Guided learning hours
- 106
- Level 3 category
- Not Applicable
- Level 2 category
- Not Applicable
- Ofqual total qualification time
- 160
- Minimum Ofqual guided learning hours
- 106
- Maximum Ofqual guided learning hours
- 121
- Sector subject area tier 1
- 15.00 - Business, Administration and Law
- Sector subject area tier 2
- 15.20 - Administration
- Last modified
- 26 November 2018