NVQ Diploma in Contact Centre Operations Reference: 60012262
Overview
- Reference
- 60012262
- Level
- Level 3
- Awarding body
- Pearson Education Ltd (Formerly EDEXCEL)
- Type
- Diploma
- Guided learning hours
- 86
- Level 3 category
- Full Level 3 Qualification
- Level 2 category
- Not Applicable
- Ofqual total qualification time
- 420
- Minimum Ofqual guided learning hours
- 86
- Maximum Ofqual guided learning hours
- 237
- Sector subject area tier 1
- 15.00 - Business, Administration and Law
- Sector subject area tier 2
- 15.20 - Administration
- Last modified
- 24 October 2023