NVQ Certificate in Contact Centre Operations Reference: 6001135X

Overview

Reference
6001135X
Level
Level 2
Awarding body
City & Guilds of London Institute
Type
Certificate
Guided learning hours
93
Level 3 category
Not Applicable
Level 2 category
Not Applicable
Ofqual total qualification time
280
Minimum Ofqual guided learning hours
93
Maximum Ofqual guided learning hours
172
Sector subject area tier 1
15.00 - Business, Administration and Law
Sector subject area tier 2
15.20 - Administration
Last modified
12 January 2023