Certificate in Contact Centre Skills Reference: 10044231
Overview
- Reference
- 10044231
- Level
- Level 3
- Awarding body
- City & Guilds of London Institute
- Type
- Certificate
- Guided learning hours
- Not Provided
- Level 3 category
- Not Applicable
- Level 2 category
- Not Applicable
- Ofqual total qualification time
- Not Provided
- Minimum Ofqual guided learning hours
- 120
- Maximum Ofqual guided learning hours
- 120
- Sector subject area tier 1
- 6.00 - Digital Technology
- Sector subject area tier 2
- 6.20 - Digital technology (users)
- Last modified
- 11 October 2018