Diploma in Digital Contact Centre Operations Reference: 60362893
Overview
- Reference
- 60362893
- Level
- Level 1
- Awarding body
- ETC Awards Limited (Formerly Engineering Training Council Awards Limited)
- Type
- Diploma
- Guided learning hours
- 375
- Level 3 category
- Not Applicable
- Level 2 category
- Not Applicable
- Ofqual total qualification time
- 400
- Minimum Ofqual guided learning hours
- 0
- Maximum Ofqual guided learning hours
- 0
- Sector subject area tier 1
- 6.00 - Digital Technology
- Sector subject area tier 2
- 6.10 - Digital technology (practitioners)
- Last modified
- 07 August 2020