Diploma in Digital Contact Centre Operations Reference: 60362893

Funding approved for selected year

16-19 EFA


Last date for new start: 31 July 2026

Course validity

Valid from: 06 August 2020

Valid to: 31 July 2029

Adult Skills


Last date for new start: 31 July 2026

Course validity

Valid from: 06 August 2020

Valid to: 31 July 2029

Adult Skills Fund
  • Effective from: 01 August 2024
  • Effective to:
  • Adult skills funding band: Medium
  • Funded guided learning hours: 375
  • Weighted rate: £3,150.00
  • Unweighted rate: £2,250.00
Matrix
  • Effective from: 06 August 2020
  • Effective to: 31 July 2027
  • Programme weighting: B
  • Weighted rate: £2,225.00
  • Unweighted rate: £1,987.00

Other


Last date for new start: not set

Course validity

Valid from: 06 August 2020

Valid to: Open

Community Learning


Last date for new start: 31 July 2024

Course validity

Valid from: 06 August 2020

Valid to: 31 July 2027

MCA/GLA


Last date for new start: not set

Course validity

Valid from: 06 August 2020

Valid to: Open

Adult Skills Fund
  • Effective from: 01 August 2024
  • Effective to:
  • Adult skills funding band: Medium
  • Funded guided learning hours: 375
  • Weighted rate: £3,150.00
  • Unweighted rate: £2,250.00
Matrix
  • Effective from: 06 August 2020
  • Effective to: 31 July 2027
  • Programme weighting: B
  • Weighted rate: £2,225.00
  • Unweighted rate: £1,987.00
Greater Manchester Combined Authority
  • Effective from: 01 August 2024
  • Effective to: 31 July 2027
  • Weighted rate: £2,369.63
  • Unweighted rate: £2,116.16
  • Specialist uplift: 0.00
West Midlands Combined Authority
  • Effective from: 01 August 2024
  • Effective to:
  • Weighted rate: £2,496.45
  • Unweighted rate: £2,229.41
  • Specialist uplift: 0.00
West of England Combined Authority
  • Effective from: 01 August 2024
  • Effective to:
  • Weighted rate: £3,307.50
  • Unweighted rate: £2,362.50
  • Specialist uplift: 0.00

OLASS


Last date for new start: 31 July 2022

Course validity

Valid from: 06 August 2020

Valid to: 31 July 2025

Matrix
  • Effective from: 06 August 2020
  • Effective to: 31 July 2027
  • Programme weighting: B
  • Weighted rate: £2,225.00
  • Unweighted rate: £1,987.00

Tailored Learning


Last date for new start: 31 July 2026

Course validity

Valid from: 01 August 2024

Valid to: 31 July 2029