NVQ Certificate in Contact Centre Operations Reference: 60051061

Overview

Reference
60051061
Level
Level 2
Awarding body
Industry Qualifications
Type
Certificate
Guided learning hours
Not Provided
Level 3 category
Not Applicable
Level 2 category
Full Level 2 Qualification
Ofqual total qualification time
Not Provided
Minimum Ofqual guided learning hours
93
Maximum Ofqual guided learning hours
172
Sector subject area tier 1
15.00 - Business, Administration and Law
Sector subject area tier 2
15.20 - Administration
Last modified
05 April 2019