NVQ Certificate in Contact Centre Operations (QCF) Reference: 60029857
Overview
- Reference
- 60029857
- Level
- Level 2
- Awarding body
- ProQual
- Type
- Certificate
- Guided learning hours
- Not Provided
- Level 3 category
- Not Applicable
- Level 2 category
- Full Level 2 Qualification
- Ofqual total qualification time
- Not Provided
- Minimum Ofqual guided learning hours
- 96
- Maximum Ofqual guided learning hours
- 172
- Sector subject area tier 1
- 15.00 - Business, Administration and Law
- Sector subject area tier 2
- 15.20 - Administration
- Last modified
- 11 October 2018