Customer Service - Advanced Apprenticeship (Level 3)

Framework Code
488
Pathway
1 - Customer Service
Issuing authority
102 - Instructus
Pathway effective from
05 December 2012
Pathway effective to
31 July 2020

Sector subject area

15.20 - Administration

Related learning aims

Certificate in Customer Service for the Automotive Industry (VRQ)
Reference
50112545
Awarding body
IMI
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Diploma in Customer Service (QCF)
Reference
60143927
Awarding body
ITEC
Level
3
Effective from
03 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60028075
Awarding body
FAQ
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Diploma in Customer Service (RQF)
Reference
60149371
Awarding body
TQUK
Level
3
Effective from
12 October 2015
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
60019190
Awarding body
AABPS
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Diploma in Customer Service
Reference
50123543
Awarding body
EAL
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service
Reference
50062062
Awarding body
CG
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
60107893
Awarding body
EAL
Level
3
Effective from
18 November 2013
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60054700
Awarding body
HABC
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Diploma in Customer Service
Reference
60135773
Awarding body
PROQUAL
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Diploma in Customer Service
Reference
60135451
Awarding body
ACTIVEIQ
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

BTEC Diploma in Customer Service
Reference
60134781
Awarding body
EDEXCEL
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Diploma in Customer Service (RQF)
Reference
60135219
Awarding body
VTCT
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Diploma in Customer Service
Reference
60135645
Awarding body
CG
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Diploma in Customer Service
Reference
60138737
Awarding body
FAQ
Level
3
Effective from
01 September 2014
Effective to
23 June 2020
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Certificate in Principles of Customer Service (QCF)
Reference
60023120
Awarding body
PROQUAL
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Diploma in Customer Service (RQF)
Reference
6013687X
Awarding body
ICQ
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Diploma in Customer Service
Reference
60135128
Awarding body
INNOVATE
Level
3
Effective from
01 September 2014
Effective to
23 June 2020
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50104433
Awarding body
EDEXCEL
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Diploma in Customer Service
Reference
60167270
Awarding body
GATEWAY
Level
3
Effective from
12 October 2015
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
60022085
Awarding body
FAQ
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Diploma in Customer Service (RQF)
Reference
60167804
Awarding body
FOCUSAWD
Level
3
Effective from
12 October 2015
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60023521
Awarding body
PROQUAL
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50081664
Awarding body
SKILLSFR
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60051152
Awarding body
ASCENTIS
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Diploma in Customer Service
Reference
60139742
Awarding body
NCFE
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Diploma in Customer Service
Reference
60137356
Awarding body
BIIAB
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Certificate in Principles of Customer Service (QCF)
Reference
60029225
Awarding body
NCFE
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
5010231X
Awarding body
NCFE
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (RQF)
Reference
60054712
Awarding body
HABC
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Diploma in Customer Service (RQF)
Reference
60140276
Awarding body
HABC
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Certificate in Principles of Customer Service (QCF)
Reference
60007527
Awarding body
OCR
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50095055
Awarding body
EDEXCEL
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
60094722
Awarding body
ACTIVEIQ
Level
3
Effective from
18 November 2013
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Diploma in Customer Service
Reference
60134331
Awarding body
OCR
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Diploma in Customer Service
Reference
60134574
Awarding body
IMI
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
5009807X
Awarding body
ACTIVEIQ
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50093496
Awarding body
IMI
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service
Reference
60111094
Awarding body
SFJAWARD
Level
3
Effective from
18 November 2013
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50094403
Awarding body
VTCT
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
60047380
Awarding body
ASCENTIS
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
6006240X
Awarding body
ITEC
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
60013941
Awarding body
VTCT
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Diploma in Customer Service
Reference
60150518
Awarding body
SFJAWARD
Level
3
Effective from
12 October 2015
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50120700
Awarding body
SQA
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Diploma in Customer Service
Reference
60144191
Awarding body
NOCN
Level
3
Effective from
03 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50117427
Awarding body
INNOVATE
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60063622
Awarding body
ITEC
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
6008067X
Awarding body
NOCN
Level
3
Effective from
18 November 2013
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60034373
Awarding body
FDQ
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Diploma in Customer Service
Reference
60148834
Awarding body
VTCT
Level
3
Effective from
24 November 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

NVQ Diploma in Customer Service
Reference
5008818X
Awarding body
CG
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50086261
Awarding body
OCR
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50088580
Awarding body
SKILLSFR
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Diploma in Customer Service (QCF)
Reference
60142145
Awarding body
SQA
Level
3
Effective from
01 September 2014
Effective to
Open
Component Type
3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship

Certificate in Principles of Customer Service (QCF)
Reference
60079253
Awarding body
NOCN
Level
3
Effective from
01 April 2013
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
5011797X
Awarding body
INNOVATE
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50092364
Awarding body
EDI
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50088233
Awarding body
EDI
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60034294
Awarding body
ICQ
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service
Reference
6003676X
Awarding body
KPA
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service
Reference
60035353
Awarding body
KPA
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service
Reference
60034245
Awarding body
ICQ
Level
3
Effective from
05 December 2012
Effective to
29 August 2014
Component Type
2 - Knowledge Element within an Apprenticeship