Customer Service - Advanced Apprenticeship (Level 3)
- Framework Code
- 488
- Pathway
- 1 - Customer Service
- Issuing authority
- 102 - Instructus
- Pathway effective from
- 05 December 2012
- Pathway effective to
- 31 July 2020
Sector subject area
15.20 - Administration
Related learning aims
NVQ Diploma in Customer Service- Reference
- 60035353
- Awarding body
- KPA
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 60034294
- Awarding body
- ICQ
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Certificate in Customer Service
- Reference
- 6003676X
- Awarding body
- KPA
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Certificate in Customer Service
- Reference
- 60034245
- Awarding body
- ICQ
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 60034373
- Awarding body
- FDQ
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Certificate in Customer Service (RQF)
- Reference
- 60054712
- Awarding body
- HABC
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 60022085
- Awarding body
- FAQ
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 60023521
- Awarding body
- PROQUAL
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
NVQ Diploma in Customer Service
- Reference
- 60111094
- Awarding body
- SFJAWARD
- Level
- 3
- Effective from
- 18 November 2013
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 6008067X
- Awarding body
- NOCN
- Level
- 3
- Effective from
- 18 November 2013
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 60028075
- Awarding body
- FAQ
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Diploma in Customer Service (RQF)
- Reference
- 60149371
- Awarding body
- TQUK
- Level
- 3
- Effective from
- 12 October 2015
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 60107893
- Awarding body
- EAL
- Level
- 3
- Effective from
- 18 November 2013
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Certificate in Principles of Customer Service (QCF)
- Reference
- 60023120
- Awarding body
- PROQUAL
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Certificate in Principles of Customer Service (QCF)
- Reference
- 60029225
- Awarding body
- NCFE
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 60019190
- Awarding body
- AABPS
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 60047380
- Awarding body
- ASCENTIS
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Diploma in Customer Service (QCF)
- Reference
- 60143927
- Awarding body
- ITEC
- Level
- 3
- Effective from
- 03 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Diploma in Customer Service
- Reference
- 60150518
- Awarding body
- SFJAWARD
- Level
- 3
- Effective from
- 12 October 2015
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Certificate in Customer Service for the Automotive Industry (VRQ)
- Reference
- 50112545
- Awarding body
- IMI
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Diploma in Customer Service
- Reference
- 60135451
- Awarding body
- ACTIVEIQ
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 5009807X
- Awarding body
- ACTIVEIQ
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Diploma in Customer Service (QCF)
- Reference
- 60142145
- Awarding body
- SQA
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Diploma in Customer Service
- Reference
- 60135773
- Awarding body
- PROQUAL
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 60094722
- Awarding body
- ACTIVEIQ
- Level
- 3
- Effective from
- 18 November 2013
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 5011797X
- Awarding body
- INNOVATE
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Diploma in Customer Service
- Reference
- 60148834
- Awarding body
- VTCT
- Level
- 3
- Effective from
- 24 November 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Diploma in Customer Service
- Reference
- 50123543
- Awarding body
- EAL
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Diploma in Customer Service
- Reference
- 60144191
- Awarding body
- NOCN
- Level
- 3
- Effective from
- 03 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 60063622
- Awarding body
- ITEC
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 50120700
- Awarding body
- SQA
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Diploma in Customer Service
- Reference
- 60135128
- Awarding body
- INNOVATE
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- 23 June 2020
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 50117427
- Awarding body
- INNOVATE
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 60054700
- Awarding body
- HABC
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 50095055
- Awarding body
- EDEXCEL
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
BTEC Diploma in Customer Service
- Reference
- 60134781
- Awarding body
- EDEXCEL
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Diploma in Customer Service (RQF)
- Reference
- 60135219
- Awarding body
- VTCT
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Diploma in Customer Service
- Reference
- 60135645
- Awarding body
- CG
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Diploma in Customer Service
- Reference
- 60138737
- Awarding body
- FAQ
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- 23 June 2020
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 50093496
- Awarding body
- IMI
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Diploma in Customer Service
- Reference
- 60137356
- Awarding body
- BIIAB
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Diploma in Customer Service (RQF)
- Reference
- 60140276
- Awarding body
- HABC
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 50092364
- Awarding body
- EDI
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 50094403
- Awarding body
- VTCT
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Certificate in Customer Service
- Reference
- 50062062
- Awarding body
- CG
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Diploma in Customer Service
- Reference
- 60134331
- Awarding body
- OCR
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Diploma in Customer Service
- Reference
- 60134574
- Awarding body
- IMI
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Certificate in Principles of Customer Service (QCF)
- Reference
- 60007527
- Awarding body
- OCR
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Diploma in Customer Service (RQF)
- Reference
- 6013687X
- Awarding body
- ICQ
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 5010231X
- Awarding body
- NCFE
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Diploma in Customer Service
- Reference
- 60139742
- Awarding body
- NCFE
- Level
- 3
- Effective from
- 01 September 2014
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Diploma in Customer Service
- Reference
- 60167270
- Awarding body
- GATEWAY
- Level
- 3
- Effective from
- 12 October 2015
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 50104433
- Awarding body
- EDEXCEL
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Certificate in Principles of Customer Service (QCF)
- Reference
- 60079253
- Awarding body
- NOCN
- Level
- 3
- Effective from
- 01 April 2013
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 50088233
- Awarding body
- EDI
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
NVQ Diploma in Customer Service
- Reference
- 5008818X
- Awarding body
- CG
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 6006240X
- Awarding body
- ITEC
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 60013941
- Awarding body
- VTCT
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 60051152
- Awarding body
- ASCENTIS
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Certificate in Customer Service (QCF)
- Reference
- 50081664
- Awarding body
- SKILLSFR
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 2 - Knowledge Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 50086261
- Awarding body
- OCR
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
NVQ Diploma in Customer Service (QCF)
- Reference
- 50088580
- Awarding body
- SKILLSFR
- Level
- 3
- Effective from
- 05 December 2012
- Effective to
- 29 August 2014
- Component Type
- 1 - Competency Element within an Apprenticeship
Diploma in Customer Service (RQF)
- Reference
- 60167804
- Awarding body
- FOCUSAWD
- Level
- 3
- Effective from
- 12 October 2015
- Effective to
- Open
- Component Type
- 3 - Aim Suitable as a Main Aim or Technical Certificate within an Apprenticeship