Customer Service - Advanced Apprenticeship (Level 3)

Framework Code
488
Pathway
0 -
Issuing authority
102 - Instructus
Pathway effective from
31 May 2011
Pathway effective to
10 April 2013

Sector subject area

15.20 - Administration

Related learning aims

Diploma in Customer Service
Reference
50123543
Awarding body
EAL
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (RQF)
Reference
60054712
Awarding body
HABC
Level
3
Effective from
05 December 2012
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Principles of Customer Service (QCF)
Reference
60007527
Awarding body
OCR
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
60022085
Awarding body
FAQ
Level
3
Effective from
14 October 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60023521
Awarding body
PROQUAL
Level
3
Effective from
14 October 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Principles of Customer Service (QCF)
Reference
60023120
Awarding body
PROQUAL
Level
3
Effective from
07 February 2012
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60028075
Awarding body
FAQ
Level
3
Effective from
14 October 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60063622
Awarding body
ITEC
Level
3
Effective from
05 December 2012
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
5011797X
Awarding body
INNOVATE
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service for the Automotive Industry (VRQ)
Reference
50112545
Awarding body
IMI
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50120700
Awarding body
SQA
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60034373
Awarding body
FDQ
Level
3
Effective from
12 December 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service
Reference
60035353
Awarding body
KPA
Level
3
Effective from
12 December 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60054700
Awarding body
HABC
Level
3
Effective from
05 December 2012
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
5009807X
Awarding body
ACTIVEIQ
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50088233
Awarding body
EDI
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50093496
Awarding body
IMI
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60034294
Awarding body
ICQ
Level
3
Effective from
12 December 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service
Reference
6003676X
Awarding body
KPA
Level
3
Effective from
12 December 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50117427
Awarding body
INNOVATE
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
5010231X
Awarding body
NCFE
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
60019190
Awarding body
AABPS
Level
3
Effective from
07 June 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
60051152
Awarding body
ASCENTIS
Level
3
Effective from
28 May 2012
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
60047380
Awarding body
ASCENTIS
Level
3
Effective from
28 May 2012
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service
Reference
50062062
Awarding body
CG
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service
Reference
60034245
Awarding body
ICQ
Level
3
Effective from
07 February 2012
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50092364
Awarding body
EDI
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50094403
Awarding body
VTCT
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
6006240X
Awarding body
ITEC
Level
3
Effective from
05 December 2012
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50088580
Awarding body
SKILLSFR
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50081664
Awarding body
SKILLSFR
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50086261
Awarding body
OCR
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50104433
Awarding body
EDEXCEL
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service
Reference
5008818X
Awarding body
CG
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
60013941
Awarding body
VTCT
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Principles of Customer Service (QCF)
Reference
60029225
Awarding body
NCFE
Level
3
Effective from
14 October 2011
Effective to
10 April 2013
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50095055
Awarding body
EDEXCEL
Level
3
Effective from
31 May 2011
Effective to
10 April 2013
Component Type
1 - Competency Element within an Apprenticeship