Customer Service - Advanced Apprenticeship (Level 3)

• Framework Code: 488
• Pathway: 0 -
• Issuing authority: 102 - Instructus
• Pathway effective from: 31 May 2011
• Pathway effective to: 10 April 2013

• Common components

Sector subject area

15.20 - Administration

Related learning aims

NVQ Diploma in Customer Service

• Reference: 60035353
• Awarding body: KPA
• Level: 3
• Effective from: 12 December 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 60034294
• Awarding body: ICQ
• Level: 3
• Effective from: 12 December 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

Certificate in Customer Service

• Reference: 6003676X
• Awarding body: KPA
• Level: 3
• Effective from: 12 December 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

Certificate in Customer Service

• Reference: 60034245
• Awarding body: ICQ
• Level: 3
• Effective from: 07 February 2012
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 60034373
• Awarding body: FDQ
• Level: 3
• Effective from: 12 December 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

Certificate in Customer Service (RQF)

• Reference: 60054712
• Awarding body: HABC
• Level: 3
• Effective from: 05 December 2012
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

Certificate in Customer Service (QCF)

• Reference: 60022085
• Awarding body: FAQ
• Level: 3
• Effective from: 14 October 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 60023521
• Awarding body: PROQUAL
• Level: 3
• Effective from: 14 October 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 60028075
• Awarding body: FAQ
• Level: 3
• Effective from: 14 October 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

Certificate in Principles of Customer Service (QCF)

• Reference: 60023120
• Awarding body: PROQUAL
• Level: 3
• Effective from: 07 February 2012
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

Certificate in Principles of Customer Service (QCF)

• Reference: 60029225
• Awarding body: NCFE
• Level: 3
• Effective from: 14 October 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

Certificate in Customer Service (QCF)

• Reference: 60019190
• Awarding body: AABPS
• Level: 3
• Effective from: 07 June 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

Certificate in Customer Service (QCF)

• Reference: 60047380
• Awarding body: ASCENTIS
• Level: 3
• Effective from: 28 May 2012
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

Certificate in Customer Service for the Automotive Industry (VRQ)

• Reference: 50112545
• Awarding body: IMI
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 5009807X
• Awarding body: ACTIVEIQ
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

Certificate in Customer Service (QCF)

• Reference: 5011797X
• Awarding body: INNOVATE
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

Diploma in Customer Service

• Reference: 50123543
• Awarding body: EAL
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 60063622
• Awarding body: ITEC
• Level: 3
• Effective from: 05 December 2012
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 50120700
• Awarding body: SQA
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 50117427
• Awarding body: INNOVATE
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 60054700
• Awarding body: HABC
• Level: 3
• Effective from: 05 December 2012
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 50095055
• Awarding body: EDEXCEL
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 50093496
• Awarding body: IMI
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

Certificate in Customer Service (QCF)

• Reference: 50092364
• Awarding body: EDI
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 50094403
• Awarding body: VTCT
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

Certificate in Customer Service

• Reference: 50062062
• Awarding body: CG
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

Certificate in Principles of Customer Service (QCF)

• Reference: 60007527
• Awarding body: OCR
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 5010231X
• Awarding body: NCFE
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

Certificate in Customer Service (QCF)

• Reference: 50104433
• Awarding body: EDEXCEL
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 50088233
• Awarding body: EDI
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

NVQ Diploma in Customer Service

• Reference: 5008818X
• Awarding body: CG
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

Certificate in Customer Service (QCF)

• Reference: 6006240X
• Awarding body: ITEC
• Level: 3
• Effective from: 05 December 2012
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

Certificate in Customer Service (QCF)

• Reference: 60013941
• Awarding body: VTCT
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 60051152
• Awarding body: ASCENTIS
• Level: 3
• Effective from: 28 May 2012
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

Certificate in Customer Service (QCF)

• Reference: 50081664
• Awarding body: SKILLSFR
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 2 - Knowledge Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 50086261
• Awarding body: OCR
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---

NVQ Diploma in Customer Service (QCF)

• Reference: 50088580
• Awarding body: SKILLSFR
• Level: 3
• Effective from: 31 May 2011
• Effective to: 10 April 2013
• Component Type: 1 - Competency Element within an Apprenticeship

---