Customer Service - Intermediate Apprenticeship (Level 2)

Framework Code
263
Pathway
0 -
Issuing authority
-1 - Unknown
Pathway effective from
26 March 2001
Pathway effective to
24 June 2011

Sector subject area

15.40 - Marketing and Sales

Related learning aims

NVQ in Customer Service
Reference
50042270
Awarding body
ACTIVEIQ
Level
2
Effective from
01 October 2008
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

BTEC Certificate in Customer Service
Reference
50039374
Awarding body
EDEXCEL
Level
2
Effective from
01 October 2008
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service
Reference
10033580
Awarding body
CG
Level
2
Effective from
28 November 2003
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Certificate in Customer Service (QCF)
Reference
50100804
Awarding body
EDEXCEL
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

BTEC Award in Customer Service
Reference
10030311
Awarding body
EDEXCEL
Level
2
Effective from
28 November 2003
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service
Reference
50029009
Awarding body
VTCT
Level
2
Effective from
01 October 2007
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ in Customer Service
Reference
50028947
Awarding body
EDI
Level
2
Effective from
01 October 2007
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
10060844
Awarding body
OCR
Level
2
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ Certificate in Customer Service (QCF)
Reference
50120621
Awarding body
SQA
Level
2
Effective from
01 October 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service
Reference
10061642
Awarding body
OCR
Level
2
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ in Customer Service
Reference
10060881
Awarding body
EDEXCEL
Level
2
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
10061162
Awarding body
VTCT
Level
2
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
10060583
Awarding body
CG
Level
2
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50110834
Awarding body
VTCT
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service for the Automotive Industry (VRQ)
Reference
50112533
Awarding body
IMI
Level
2
Effective from
01 September 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Certificate in Customer Service (QCF)
Reference
50090112
Awarding body
SKILLSFR
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ Certificate in Customer Service (QCF)
Reference
5009676X
Awarding body
ACTIVEIQ
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service Knowledge (QCF)
Reference
50092960
Awarding body
OCR
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service
Reference
50120554
Awarding body
EAL
Level
2
Effective from
01 September 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
10060923
Awarding body
EDI
Level
2
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ Certificate in Customer Service (QCF)
Reference
50093782
Awarding body
EDI
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ Certificate in Customer Service (QCF)
Reference
50117415
Awarding body
INNOVATE
Level
2
Effective from
01 October 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50104421
Awarding body
EDEXCEL
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50092352
Awarding body
EDI
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ in Customer Service
Reference
5007961X
Awarding body
SKILLSFR
Level
2
Effective from
01 May 2010
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ Certificate in Customer Service (QCF)
Reference
50093289
Awarding body
IMI
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ Certificate in Customer Service
Reference
50093411
Awarding body
CG
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service
Reference
50063297
Awarding body
CG
Level
2
Effective from
11 September 2009
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ in Customer Service
Reference
50010037
Awarding body
IMIAL
Level
2
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
50055446
Awarding body
NCFE
Level
2
Effective from
11 September 2009
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50081718
Awarding body
SKILLSFR
Level
2
Effective from
01 May 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service for the Motor Industry
Reference
50015485
Awarding body
IMIAL
Level
2
Effective from
01 March 2007
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Certificate in Customer Service (QCF)
Reference
50102631
Awarding body
NCFE
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service
Reference
50015473
Awarding body
EDI
Level
2
Effective from
01 March 2007
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Certificate in Customer Service
Reference
5008625X
Awarding body
OCR
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50084033
Awarding body
INNOVATE
Level
2
Effective from
01 May 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Certificate in Customer Service (QCF)
Reference
5010018X
Awarding body
VTCT
Level
2
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship