Customer Service - Advanced Apprenticeship (Level 3)

Framework Code
263
Pathway
0 -
Issuing authority
-1 - Unknown
Pathway effective from
26 March 2001
Pathway effective to
24 June 2011

Sector subject area

15.40 - Marketing and Sales

Related learning aims

BTEC Certificate in Customer Service
Reference
50039544
Awarding body
EDEXCEL
Level
3
Effective from
01 October 2008
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ in Customer Service
Reference
50042233
Awarding body
ACTIVEIQ
Level
3
Effective from
01 October 2008
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
10060807
Awarding body
OCR
Level
3
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service
Reference
10061654
Awarding body
OCR
Level
3
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ in Customer Service
Reference
10060637
Awarding body
CG
Level
3
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
10061174
Awarding body
VTCT
Level
3
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
50028935
Awarding body
EDI
Level
3
Effective from
01 October 2007
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
10060893
Awarding body
EDEXCEL
Level
3
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service for the Automotive Industry (VRQ)
Reference
50112545
Awarding body
IMI
Level
3
Effective from
01 September 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service Knowledge (QCF)
Reference
50092431
Awarding body
OCR
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
5009807X
Awarding body
ACTIVEIQ
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
10061058
Awarding body
EDI
Level
3
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
5011797X
Awarding body
INNOVATE
Level
3
Effective from
01 September 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50104421
Awarding body
EDEXCEL
Level
2
Effective from
01 August 2010
Effective to
02 August 2010
Component Type
2 - Knowledge Element within an Apprenticeship

Diploma in Customer Service
Reference
50123543
Awarding body
EAL
Level
3
Effective from
01 October 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50120700
Awarding body
SQA
Level
3
Effective from
01 October 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50117427
Awarding body
INNOVATE
Level
3
Effective from
01 September 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50095055
Awarding body
EDEXCEL
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50093496
Awarding body
IMI
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50092364
Awarding body
EDI
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50094403
Awarding body
VTCT
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service
Reference
10033592
Awarding body
CG
Level
3
Effective from
28 November 2003
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service
Reference
50062062
Awarding body
CG
Level
3
Effective from
11 September 2009
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ in Customer Service
Reference
50079736
Awarding body
SKILLSFR
Level
3
Effective from
01 May 2010
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
5010231X
Awarding body
NCFE
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
50055458
Awarding body
NCFE
Level
3
Effective from
01 May 2010
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50104433
Awarding body
EDEXCEL
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

BTEC Award in Customer Service
Reference
10030323
Awarding body
EDEXCEL
Level
3
Effective from
28 November 2003
Effective to
20 August 2010
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50088233
Awarding body
EDI
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service
Reference
5008818X
Awarding body
CG
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ Certificate in Customer Service (QCF)
Reference
50102631
Awarding body
NCFE
Level
2
Effective from
01 August 2010
Effective to
02 August 2010
Component Type
1 - Competency Element within an Apprenticeship

NVQ in Customer Service
Reference
50010049
Awarding body
IMIAL
Level
3
Effective from
01 August 2006
Effective to
31 July 2010
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service for the Motor Industry
Reference
50015497
Awarding body
IMIAL
Level
3
Effective from
01 March 2007
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship

Certificate in Customer Service (QCF)
Reference
50081664
Awarding body
SKILLSFR
Level
3
Effective from
01 May 2010
Effective to
24 June 2011
Component Type
2 - Knowledge Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50086261
Awarding body
OCR
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

NVQ Diploma in Customer Service (QCF)
Reference
50088580
Awarding body
SKILLSFR
Level
3
Effective from
01 August 2010
Effective to
24 June 2011
Component Type
1 - Competency Element within an Apprenticeship

Certificate in Customer Service
Reference
50015461
Awarding body
EDI
Level
3
Effective from
01 March 2007
Effective to
31 July 2010
Component Type
2 - Knowledge Element within an Apprenticeship